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Quality Assurance Manager- Preferred from Printing or Paper Industry (QUA00196)

Silvassa
About Us
Navneet Education Limited was founded by Gala Group in 1959; and since then has been India’s most loved educational content provider. Navneet also manufactures stationery, general books and children’s books in multiple Indian and foreign languages making it a dominant player in the field of publishing.
Vikas, Gala, Grafalco, YOUVA, TOPClass and TOPScorer are prominent brands owned by Navneet that are much loved by students and teachers alike. In December 2016, we acquired Encyclopaedia Britannica (India) Pvt. Ltd.’s Indian curriculum division for publishing CBSE textbooks. With this acquisition, Navneet will focus on serving the regional teaching and learning needs with supplemental digital solutions.

At Navneet, people are our greatest pride, resource and are central to growth strategy. Our focus lies in giving opportunities with freedom to inspire ideas and be inspired, opportunities to take up leadership roles early in your career, freedom to experiment and be innovative. If you have what it takes to become an integral part of an organization that is built and driven by people, then you are the person we are looking for. Simply access the “Careers” section to post your resume on our site. It could be your first step towards getting closer to an organization full of self-driven people

At Navneet, it is a never ending journey – Where Knowledge is Wealth.
Job Description
Job Summary:
Develop and direct quality assurance procedures, process control and systems so that companys products meet the customer requirement before shipment.
Job Description
  1. Determining in-house quality procedures, standards and specifications.
  2. Specifying quality requirements of raw materials, consumable material and packing materials with suppliers.
  3. Monitoring incoming material inspection on time to avoid delay in operations.
  4. Raise incoming material defect complaint to the vendors and ask further for replacement and CAPA.
  5. Auditing suppliers quality, system, capability and qualifying to meet the quality requirements.
  6. Random visit to supplier to educate about quality requirements.
  7. New vendor development in scope of quality improvement for raw material, consumables material and packing materials.
  8. Regular vendor audits for Infrastructure improvement, quality improvement, manpower training and organizing, 5S development, system improvement, developing standards, culture development, and process development.
  9. Verifying incoming material test report and guide/ improve to minimize the error.
  10. Monitoring inline inspections activity for better process control and further review for any scope of improvement.
  11. Ensure good 5S at production process floor and overall in plant as well.
  12. Monitor autonomous activity done or not within time line.
  13. Ensure PMT/customer specification is readily available at all production processes to refer the customer requirements during production.
  14. Working with operating / production staff to establish SOP, standards and systems.
  15. Monitor third party inspection and extend support with Liasoning to relevant department.
  16. Monitoring pre-shipment inspection at FG store to ensure customer requirements are full filled.
  17. Determining training needs and executing for subordinates as well as plant level.
  18. Acting as a catalyst for change and improvement in product quality to enhance customer satisfaction.
  19. Ensure lab equipments calibration on time and its working conditions.
  20. Recording, analyzing and distributing statistical information to improve productivity.
  21. Monitoring performance of department against objective and extend support to achieve.
  22. Investigate customer complaint and define root cause and CAPA Liasoning with relevant departments.
  23. Ensure CAPA taken to be implemented in process effectively to sustain quality of product.
  24. Safety precaution and action considering overall factory /production/customer/process point of view (health, environment, statutory requirement)
  25. Handle customer technical query, face technical audit and respond within timeline.
  26. Arrange to prepare development sample, follow-up with production for readiness, guide and check and verified the product quality.
  27. Ensure new product development and samples sent to customer or BDM on time.
Responsibilities:
Major Duties
1.Establish Quality Assurance Procedures
2.Devise procedures to inspect and report quality issues
3.Direct Quality Personnel
4.Report Quality Issues to Production Management Personnel
5.Identify Opportunities to Enhance Efficiency
6.Monitor all operations that affect quality
7. Supervise and guide inspectors and other staff
8. Assure the reliability and consistency of production by checking processes and final output
9. Appraise customers requirements and make sure they are satisfied
10. Facilitate proactive solutions by collecting and analyzing quality data
11.Keep records of quality reports, statistical reviews and relevant documentation
Minor Duties
12. Ensure all legal standards are met
13. Communicate with external quality assurance officers during on-site inspections
What is the most difficult / demanding part of this job?
Managing expectations of customers as well as getting people aligned to the best processes.
Preferred Personality Profile
Absolute Strengths
1.Proven experience as a quality assurance manager or relevant role
2. Thorough knowledge of methodologies of quality assurance and standards
3.Excellent numerical skills and understanding of data analysis/statistical methods
4.Good knowledge of MS Office and databases
5.Outstanding communication skills
6.Great attention to detail and a results driven approach
7.Excellent organizational and leadership abilities
8.Reliable and Trustworthy
9.Certification of quality control is a strong advantage (ISO 9001 etc.)
Beneficial Strengths
1.Liaising skills
2.Awareness of various Quality Management System
Convenient Strengths
1.Confidence
2.Excellent technical skills
3.Good numerical skills and an understanding of statistics
4.Leadership skills
5.Planning and organization skills
6.Communication and interpersonal skills
7.Problem-solving skills
8.Team working skills
9.IT skills
Experience (Industry type& Duration)
Essential: Minimum 10 years
Preferred: Quality Assurance background preferred
Qualification : Essential: Graduate in science / Master in Science
Preferred: MBA in Quality management
Relationships
Person who would assign work: Plant Head / Director
Number of people supervised by incumbent: Employees in quality control & quality assurance (including workers)
Interested candidate with relevant experience can share their resume on "mohini.malhotra@navneet.com"

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